Customer Feedback

Direct input for service enhancement

Give your customers a voice

Allow them to share their opinions and help your business improve. The feedback service creates space for honest dialogue and enhancement.

How it works

01

Registration

Gives you access to the ProstoPay web dashboard with no extra steps.

02

QR Sticker

Customers can leave feedback without installing an app—just by scanning the QR code.

03

Two Scenarios

We quickly determine if the customer is satisfied and proceed with further questioning based on their response.

04

Management System

In the web dashboard, you can analyze and manage inquiries, leave additional comments, and mark issues as resolved.

What can't be heard can't be improved

Collect customer feedback to continuously enhance your service and meet their needs.

Positive Impact

Don't Lose Customers

Support may not operate 24/7, but feedback can. Allow customers to submit requests outside business hours and make sure to follow up to regain their loyalty.

Listen to Feedback

Service quality is crucial; a dirty machine or bad coffee can drive customers away if not addressed promptly.

Communicate

Engaging with customers is a powerful tool that enables your business to continually evolve.

Use Cases

We are here to help you!

Contact our team for a consultation

Request demo

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